FAQ
Questions, answered.
Everything you need to know about the platform, the AI, pricing, exchange connections and security. Still stuck? Reach our team through in-app support.
Getting started
Is there a free trial?
Yes. Every new member starts with a 7-day free trial and no card is required to begin. You get the full PRO MAX terminal during the trial so you can explore every workspace before deciding.
What do I get when I sign up?
Everyone gets PRO MAX — the complete institutional-grade terminal. There is no stripped-down tier. That means AI market scanning, strategy building, backtesting, the trade terminal, journaling, the AI Mentor, Academy and Community, all from day one.
Do I need trading experience to start?
No. The free Academy takes you from the basics to disciplined execution with structured courses and certificates, and the AI Mentor is context-aware on whatever tool or trade you are looking at.
Can I use a demo account before trading real money?
Yes. The demo account starts with $100,000 in paper capital that regenerates monthly, so you can practise the full workflow risk-free. Live trading simply requires connecting an exchange under your account settings.
What markets does the platform cover?
Both crypto and traditional U.S. markets — more than 240 instruments are scanned across the two, all inside one terminal.
The AI & the platform
How does the AI generate its calls?
Our engine is a purpose-built, machine-taught system refined since 2017. It ingests price, on-chain data and sentiment, analyses market structure and patterns, and ranks each opportunity with a Composite Score — always showing the reasoning and citations behind the call. See How Our AI Works for the full pipeline.
What is the Composite Score?
A single 0–100 score blended from five weighted inputs: structural quality (30%), pattern confidence (25%), higher-timeframe alignment (20%), volatility fit (15%) and session preference (10%). Scores of 80+ are top tier, 60–80 is the sweet spot, and anything below 60 is filtered out.
Can I build and test my own strategies?
Yes. Build Technical or Pattern strategies, keep unlimited version history, and backtest them across years of data. Each backtest reports Win Rate, Profit Factor (above 1.5 is good, above 2 is excellent), Max Drawdown (under 20% is the target), Sharpe and average risk–reward.
What can the scanner do?
The AI scanner runs one strategy against 100+ assets at once and ranks every result by Composite Score, so the strongest, best-aligned setups rise to the top instead of you checking charts one by one.
Does the AI Mentor give financial advice?
No. The Mentor is a context-aware coach that explains tools, patterns and your own trades. It cannot trade for you, cannot bypass paywalls, and does not provide personalised financial advice. Nothing on the platform is financial advice.
Do you guarantee profits or a win rate?
No. Trading always carries risk and no honest platform can guarantee returns. What we provide is institutional-grade tooling, transparent reasoning and disciplined process — the edge comes from how you apply them.
Exchanges, brokers & API
Which exchanges and brokers can I connect?
The platform connects to most major crypto exchanges and traditional broker accounts, including brokers such as Interactive Brokers, all via API. That lets you scan, analyse and execute across crypto and traditional markets from a single terminal.
How does the connection actually work?
You connect through an API key that is created by the exchange or broker itself — not by us. During setup on their side, you decide exactly what permissions the key has. Typically that means read and trade access for analysis and execution.
Can AI Wealth Pilot withdraw my funds?
No. Because the API key is issued by your exchange and you set its permissions, you can grant analysis and trading access while leaving withdrawal permission switched off. We never take custody of your funds and never need withdrawal access.
Where do I manage my connections?
Under Settings → Connected exchanges. You can add, review or revoke a connection at any time — control stays entirely on your side.
A.COIN & usage
What are A.COIN used for?
A.COIN are the platform’s usage currency. Running an AI market scan or a backtest costs 5 A.COIN — and because your allocation refreshes each month, coins last a long time in normal use.
How many A.COIN do I get?
PRO MAX includes a 1,000 A.COIN monthly allocation. You can track your balance, usage history and invoices in the Billing area of your account.
What happens if I run low?
Your allocation resets each billing cycle. Your balance and full usage history are always visible under Billing so there are no surprises.
Pricing & billing
How does billing work?
PRO MAX is billed monthly. Your founder rate is locked to when you join — your founder rate never increases as long as you stay subscribed.
How do I cancel?
Cancellation is easy and self-serve. You can cancel anytime; you keep full access until the end of your current billing period, and you can reactivate whenever you like.
Can I change plans?
Everyone is on the single PRO MAX product, so there are no tiers to switch between. If your billing needs change, upgrades or downgrades to your billing are prorated and applied with one click.
Do you provide invoices?
Yes. PDF invoices and your full billing history are available anytime in the Billing area of your account.
Is my card required to start the trial?
No. The 7-day free trial requires no card. You only enter payment details when you decide to continue past the trial.
Security, data & disclosures
How is my account secured?
Accounts require a password of at least 12 characters. You can stay signed in for 30 days with the remember option, use unlimited simultaneous devices, and any password-reset link stays valid for one hour.
Can I export my data?
Yes. You can export your strategies, journal, trade history and notes to CSV from Settings → Data Export at any time.
Is any of this financial advice?
No. AI Wealth Pilot is a software platform and educational toolset. Trading involves risk, past performance does not guarantee future results, and nothing on the platform constitutes financial advice.
Still have questions?
Try it for yourself.
Start with a 7-day free trial — no card required. Billed monthly, cancel anytime.